AI Chat Box

AI Assistant

Meet Ozwell, our AI Assistant! When AI is enabled, users will see Ozwell in the AI chatbox.

AI Assistant Icon

If AI is enabled for a database, the AI Icon will display in the header. Click on the AI Icon to open the AI Assistant and chat box.

AI Chat Window

The AI chat window provides a list of suggestions that users can ask AI, as well as an option to Type in a question or use the microphone icon to speak and convert voice to text (only available in release 202503 and newer). The suggestion options can be customized in the layout “AI/ChatBox” and also supports language translations.

Ask AI a Question

Type your question or use Whisper AI/voice to text to type in a question (only available in release 202503 and newer) and click the Send button.

Hint: For best results, navigate to the patient chart to ask patient specific questions such as “Summarize the patient’s medical record.” or System Reports when asking AI to write a report.

Using the Whisper AI

Click the microphone icon to use Whisper AI voice to text (only available in release 202503 and newer). A recording window will appear. When speaking, a red waveform graph will display indicating that the user’s voice is being heard by the AI Assistant. When done speaking click the green up arrow to upload and display the users voice to text in the dialog box. Select the trash can icon to delete the capture voice response and start over. Click the Send button for AI to process your request.

AI Response Actions

Beneath each AI Response, users will see 5 options.

Copy: The copy function copies the AI response to the user’s device clipboard. Users may copy/paste this information into notepad or other applications.

Good Response: The thumbs up icon represents a good response. Users may type in the feedback box and click Submit to send their feedback to MIE/EH. Your responses help us improve AI!

Bad Response: The thumbs down icon represents a bad response. Users may type in the feedback box and click Submit to send their feedback to MIE/EH. Your responses help us improve AI!

Regenerate: When the Regenerate icon, circled arrow icons, is clicked, AI will attempt to provide a different response to the question.

Add Document: When the Add Document, + icon, is clicked, the AI response will be made into a document and stored in the Documents chart tab.

Reset Conversation

Users can proceed to ask AI questions by typing in their next question in the question entry box and click the Send button. However, if the user would like to clear the AI assistant responses and return to the main AI Assistant landing page, simply click the Reset Conversation button. The user will be asked if they are sure they want to start over. Selecting No will return the user to AI Assistant where they left off. Selecting Yes will return the user to the main AI assistant landing page.

Minimize AI Chat

Click the ‘down arrow’ button on the AI Assistant header bar to minimize the chat window to the lower left hand corner of the application. Click the ‘up arrow’ to restore the AI Assistant to full screen.

Report Generation

AI has been incorporated into the system report writing. AI generates SQL-based reports from natural language queries. The AI assistant context includes common subjects within the application, such as patients, observations, allergies, medications and procedures. This feature is available in RC202403 and newer.

Hint: Add a new report, then initiate AI to assist in writing the report. Being in the correct module helps AI understand in what context to form a response. Watch an example HERE.

.macro in AI Assistant

Users with security rights to create/edit macros have access to create and manage macros in the AI Assistant.

What will AI Know?

The What will AI Know? link displays at the bottom of the AI Assistant chat box. Clicking the link will direct the users to the Root Context information screen. The Root Context screen outlines the database tables utilized in the AI response. The example below demonstrates context used when editing/writing a system report. When this feature is used in a patient chart, context will show information like the patient’s name, dob, medications, allergies, history, etc.

Close AI Assistant

Click the X in the upper right hand corner of the AI Assistant to close the assistant at any time.


Enterprise Health Documentation

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