BE 6 - Collection and Follow-up on Patient Experience and Satisfaction Data on Beneficiary Engagement

Activity Weighting: High

Subcategory Name: Beneficiary Engagement

Description: Collection and follow-up on patient experience and satisfaction data on beneficiary engagement, including development of improvement plan.

Supporting Documentation

1. Follow-Up on Patient Experience and Satisfaction - Documentation of collection and follow-up on patient experience and satisfaction (e.g. survey results); and
2. Patient Experience and Satisfaction Improvement Plan - Documented patient experience and satisfaction improvement plan.

Resources

2018 Improvement Activities Requirements

2019 Improvement Activities Requirements

2018 MIPS Improvement Activities Fact Sheet

Scores for Improvement Activities for MIPS APMs in the 2018 Performance Period Fact Sheet