BE 6 - Collection and Follow-up on Patient Experience and Satisfaction Data on Beneficiary Engagement

Activity Weighting: High
Subcategory Name: Beneficiary Engagement
Description: Collection and follow-up on patient experience and satisfaction data on beneficiary engagement, including development of improvement plan.

Supporting Documentation

  1. Follow-Up on Patient Experience and Satisfaction - Documentation of collection and follow-up on patient experience and satisfaction (e.g. survey results); and 
  2. Patient Experience and Satisfaction Improvement Plan - Documented patient experience and satisfaction improvement plan.

Resources
2018 Improvement Activities Requirements
2019 Improvement Activities Requirements
2018 MIPS Improvement Activities Fact Sheet
Scores for Improvement Activities for MIPS APMs in the 2018 Performance Period Fact Sheet


Enterprise Health Documentation

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