EPA 3 - Collection and Use of Patient Experience and Satisfaction Data on Access

Activity Weighting: Medium

Subcategory Name: Expanded Practice Access

Description: Collection of patient experience and satisfaction data on access to care and development of an improvement plan, such as outlining steps for improving communications with patients to help understanding of urgent access needs.

Supporting Documentation

1. Access to Care Patient Experience and Satisfaction Data - Patient experience and satisfaction data on access to care; and
2. Improvement plan - Access to care improvement plan.

Resources

2018 Improvement Activities Requirements

2019 Improvement Activities Requirements

2018 MIPS Improvement Activities Fact Sheet

Scores for Improvement Activities for MIPS APMs in the 2018 Performance Period Fact Sheet